As a Software Engineer, you are responsible for recommending the most effective approach for collecting requirements from your customers. However, although your client is not yet ready to commit to these activities, they are prepared to allow your team to watch their day-to-day operations at the clinic in order to get the information they need.

Information Technology Project Management
9th Edition
ISBN:9781337101356
Author:Kathy Schwalbe
Publisher:Kathy Schwalbe
Chapter5: Project Scope Management
Section: Chapter Questions
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As a Software Engineer, you are responsible for recommending the most effective approach for collecting requirements from your customers. However, although your client is not yet ready to commit to these activities, they are prepared to allow your team to watch their day-to-day operations at the clinic in order to get the information they need. Suggest TWO (2) of the most relevant techniques that you think your team should utilize in this demand elicitation process, along with your rationale for your choices.

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