(a) Using the Optimistic criterion, which alternative is best? (b) Using the Laplace criterion, which alternative is best? (c) Using the Minimax Regret criterion, which alternative is best?
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- Special D, Inc., is a new firm that is engaged in recycling. Its main facility uses a three- step system to process beverage containers. A consultant has developed the following LP model of the process: maximize Z = 14Q + 1IR + 157 (revenue) subject to Sorting Crushing Packing 2.4Q + 3.0R + 4.07 O The consultant has also included an Excel output of sensitivity analysis, shown Answer these questions using the information: Which decision variables are in the final solution? What are their optimal values? a. b. Finthe range of optimality for the variables that are in the final solution. Find the range of insignificance for R. d. Identify the shadow price for each constraint. Determine the range over which each shadow price is valid. By how much would revenue decrease if sorting time was reduced to 900 minutes? How much would revenue increase if С. e. f. rting time was increased to 1,269 minutes? What effect would an increase of $2 in the revenue per unit of Thave on the opti- g. mal…A restaurant earns $3,950 in sales from 64 guests for Monday’s dinner. Four (4) back-of-the-house employees work the full three-hour dinner shift that night. What is the back-of-the-house team’s sales per person-hour rate? What is the back-of-the-house team’s covers per person-hour rate?What is the connection between customer service and process efficiency ?
- Measurements and metrics pertaining to customer service are essential; nevertheless, what are the potential drawbacks associated with having an excessive number of these types of measures?TemaTire Services (TTS) decided to hire a new mechanic to handle all tire changes for customers ordering a new set of tires. Two mechanics have been shortlisted for the job. One mechanic has limited experience, can be hired for GH¢14 per hour, and can service an average of three customers per hour. The other mechanic has several years of experience, can service an average of four customers per hour, but must be paid GH¢20 per hour. Historical data shows that customers arrive at the TTS garage at the rate of twocustomers per hour. 5a)Assuming Poisson arrivals and exponential service times, compute the following for eachmechanic:(i).Average number of customers waiting(ii).Average number of customers in the system(iii).The average time spent in the queue(iv).The average time spent in the system(v).The probability that no queues would build up(vi).The probability that exactly two customers are waiting at any given time.(vii).The probability that up to two customers are waiting at any…TemaTire Services (TTS) decided to hire a new mechanic to handle all tire changes for customers ordering a new set of tires. Two mechanics have been shortlisted for the job. One mechanic has limited experience, can be hired for GH¢14 per hour, and can service an average of three customers per hour. The other mechanic has several years of experience, can service an average of four customers per hour, but must be paid GH¢20 per hour. Historical data shows that customers arrive at the TTS garage at the rate of twocustomers per hour. 5a)Assuming Poisson arrivals and exponential service times, compute the following for eachmechanic:(i).Average number of customers waiting(ii).Average number of customers in the system(iii).The average time spent in the queue(iv).The average time spent in the system(v).The probability that no queues would build up(vi).The probability that exactly two customers are waiting at any given time.(vii).The probability that up to two customers are waiting at any…
- 1. Discuss how your client may determine the customer cost for its service, including non-monetary costs (time, effort, and perceived risk) When considering Customer Cost, we need to understand the perceived cost of its customer’s. From a customer’s point of view, the costs involved in buying and using a service is only part of the price charged by the supplier. Related monetary and non-monetary costs make up the other costs of the service. Time Office Automation may determine their Customer Cost for its service, including monetary and non-monetary costs, depending on various factors such as: The time taken to perform the service. The costs of the parts used / needed. Labour Costs. The costs their competitors are charging, to provide a competitive rate. A call out fee, time, and money (for fuel, etc) used to drive to the customers location. Cost of shipping. Quality of service, Time Office Automation’s staff has more than 25 years of experience in the field, therefore, could…[The following information applies to the questions displayed below.] The following are the car repair shop data: TETE Ticket No. Work Ticket No. Work Ticket No. Work 1 Lube & oil 11 Battery 21 Battery Tires 2 Lube & oil 12 Tires 22 3 Brakes 13 Brakes 23 Brakes 4 Lube & oil 14 Transmission 24 Transmission Lube & oil 15 Brakes 25 Brakes Tires 16 Battery 26 Lube & oil 7 Tires 17 Brakes 27 Lube & oil 8. Brakes 18 Tires 28 Lube & oil 9. Brakes 19 Tires 29 Tires 10 Lube & oil 20 Lube & oil 30 Lube & oilThe Cause and Effect Diagram for logistic service provider analysis the probability of customer dissatisfaction.
- Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performed nearly 7,500 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it takes into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performed nearly 7,500 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it takes into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…Shouldice Hospital in Canada is widely known for one thing-hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 66-bed hospital has averaged 5,080 operations annually. Last year, it had a record year and performed nearly 5,580 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it take into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…