A supermarket is trying to decide how many cash registers to keep open. Suppose an average of 18 customers arrive each hour, and the average checkout time for a customers is 4 minutes. Interarrival times and service times are exponential, and the system may be modeled as an M/M/S/GD/∞/∞ queuing system. It costs $20 per hour to operate a cash register, and a cost of 25 cents is assessed for each minute the customer spends in the cash register area. How many registers should the store

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 52P
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Exercise 1
A supermarket is trying to decide how many cash registers to
keep open. Suppose an average of 18 customers arrive each
hour, and the average checkout time for a customers is 4
minutes. Interarrival times and service times are exponential,
and the system may be modeled as an M/M/S/GD//0 queuing
system. It costs $20 per hour to operate a cash register, and a
cost of 25 cents is assessed for each minute the customer spends
in the cash register area. How many registers should the store
open?
Transcribed Image Text:Exercise 1 A supermarket is trying to decide how many cash registers to keep open. Suppose an average of 18 customers arrive each hour, and the average checkout time for a customers is 4 minutes. Interarrival times and service times are exponential, and the system may be modeled as an M/M/S/GD//0 queuing system. It costs $20 per hour to operate a cash register, and a cost of 25 cents is assessed for each minute the customer spends in the cash register area. How many registers should the store open?
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