A local municipality plans to align its IT/IS services in an attempt to improve services to its public. One such strategic IS plan is to provide opportunities for the public to directly interact with local representatives. Suggest challenges the municipality could experience in implementing e- government initiatives

A local municipality plans to align its IT/IS services in an attempt to improve services to its public. One such strategic IS plan is to provide opportunities for the public to directly interact with local representatives. Suggest challenges the municipality could experience in implementing e- government initiatives

Contemporary Marketing

18th Edition

ISBN:9780357033777

Author:Louis E. Boone, David L. Kurtz

Publisher:Louis E. Boone, David L. Kurtz

Chapter4: E-business: Managing The Customer Experience

Section4.2: E·business In The B2b Market

Problem 1LO

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