A lender must issue an adverse action to the customer If the customer makes an inquiry about a loan and if the lender has: A) anytime there is an Inquiry for a loan and the adverse action will have a deadline to apply for a loan. B) not performed any analysis and told the customer they have to apply for a loan first before the loan officer can speak to them. C) evaluated specific information about the customer and communicated that they will not qualify for a mortgage. D) evaluated specific information about the customer and communicated to the consumer the various programs that they may qualify for but the customer does not want to move forward.

A lender must issue an adverse action to the customer If the customer makes an inquiry about a loan and if the lender has: A) anytime there is an Inquiry for a loan and the adverse action will have a deadline to apply for a loan. B) not performed any analysis and told the customer they have to apply for a loan first before the loan officer can speak to them. C) evaluated specific information about the customer and communicated that they will not qualify for a mortgage. D) evaluated specific information about the customer and communicated to the consumer the various programs that they may qualify for but the customer does not want to move forward.

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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