01. Mofazzal always prefers buying his lunch from Kashundi. As always he finds, both of the lines have a queue. He decides to stand in one. When the other one progresses a bit faster he jumps at the chance and changes the lines. His action represents he is: a) Jocker b) Balker c) Reneger d) Patient 02. Dalinar Kholin has a publishing house where he publishes books written by celebrated authors. One of his main concerns is to ensure each and every book has its own beautiful covers that will attract all kinds of readers, both old and new. He has a QA department that specializes in this and makes sure the covers are appealing to see. Which dimension of quality is this department assuring? a) Reliability b) Performance c) Aesthetic d) Durability

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
Section: Chapter Questions
Problem 1C
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Mgt-314 (Operations Management)

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01. Mofazzal always prefers buying his lunch from Kashundi. As always he finds, both of the lines
have a queue. He decides to stand in one. When the other one progresses a bit faster he jumps
at the chance and changes the lines. His action represents he is:
a) Jocker
b) Balker
c) Reneger
d) Patient
02. Dalinar Kholin has a publishing house where he publishes books written by celebrated authors. One
of his main concerns is to ensure each and every book has its own beautiful covers that will attract all
kinds of readers, both old and new. He has a QA department that specializes in this and makes sure the
covers are appealing to see. Which dimension of quality is this department assuring?
a) Reliability
b) Performance
c) Aesthetic
d) Durability
Transcribed Image Text:01. Mofazzal always prefers buying his lunch from Kashundi. As always he finds, both of the lines have a queue. He decides to stand in one. When the other one progresses a bit faster he jumps at the chance and changes the lines. His action represents he is: a) Jocker b) Balker c) Reneger d) Patient 02. Dalinar Kholin has a publishing house where he publishes books written by celebrated authors. One of his main concerns is to ensure each and every book has its own beautiful covers that will attract all kinds of readers, both old and new. He has a QA department that specializes in this and makes sure the covers are appealing to see. Which dimension of quality is this department assuring? a) Reliability b) Performance c) Aesthetic d) Durability
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