Unit 510 Lead and Manage a Team Within a Health and Social Care or Children and Young People’s Setting
1. Understand the features of effective team performance within a health and social care or children and young people’s setting
| Question | Answer | Evidence | 1.1 | Explain the features of effective team performance | “The top 10 features of an effective team are: * clear purpose; * open communication; * constructive conflict; * effective problem-solving and decision making; * defined roles, responsibilities and accountability; * strong relationships; * systems and procedures; * experimentation and creativity; * measurement and self-assessment; * shared leadership.” For a team to be effective, they need to have clear
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In this case, the new teams are breaking up established social relationships. Developing teams may also lack knowledge and/or the skill set required to fulfil their job role, and therefore may affect the morale, confidence and/or efficiency of the team. | Bettenhausen 1991, ‘Five Years of Group Research: What Have We Learnedand What Needs to be Addressed’ | 1.3 | Identify the challenges experienced by established teams | Established teams are considered the “norm”. With the staff team, and management, knowing and understanding staff’s strengths and weaknesses and engaging them to the best of their ability. They have strong root connection with established social relationships. Issues arising from established teams include: keeping problems within their own and without input from management which can cause staff divides and they very rarely like change and seem to be more set in their ways. | Bettenhausen 1991, ‘Five Years of Group Research: What Have We Learnedand What Needs to be Addressed’ | 1.4 | Explain how challenges to effective team performance can be overcome | Teamwork is often associated with empowerment, ownership and added responsibility. We assume that individuals would prefer to be involved in decision making, rather than simply being told what to do. While this may be true in most cases, it is not true in all cases. This may
I am responsible for the development of staff and support them to perform their roles. I conduct monthly one to one meetings and identify any training needs. I organise training, sourcing suitable courses from the internal Shared Service System where courses are listed, and from local colleges and local service providers to suit the training need.
Unit Title: 521 Facilitate and development of effective group practice in health and social care or children and young people’s setting
Syer and Connolly 1996 believe that team members need to develop awareness of themselves and each other, and of their differences, through giving descriptive feedback. This allows appreciation of differences, good contact and improved communication. Trust, respect, team spirit and synergy may emerge. The notion of a cycle more easily depicts the kind of continuous process that teams go through and need to revisit as members are introduced or move on. The cycle suggests that skill and attention are required from the manager and from team members.
A team is a type of organizational group with independent members. They share common goals and work together to meet these goals (Northouse, 2016). The organization where I work has teams at various levels for maximizing the success. These teams include, core teams, coordinating teams, patient aligned care team (PACT), contingency teams, ancillary teams, support and administration teams (Veterans Health Administration [VHA], 2015). Some of these teams have interdepartmental members while others have intradepartmental staff. Successful teams have a concrete blueprint and that contributes to their effective functioning. There are several factors that affect these teams irrespective of the level. The factors comprise the presence of a clear task, separation from non-team members, authority, and stability. The factors like working conditions, team process and bridging the gaps are concerns for the executive level. The complexity of the task, individual skills and their diverse specializations affect the selection of the team members. The team’s meaningful interactions decide their success. Independent teams can help promote friendly competition within the organization and lead to better staff performance. An efficient leader can design and launch an effective team through careful planning and selection of the right members. He/she keeps the factors that affect the success of the team in mind when designing the teams. The patient care units
Lead and manage a team within a health and social care or children and young people’s setting
tion within health and social care or children and young people 's settings (O16)107 Facilitate the development of effective group practice in health and social care or children and young people 's settings (O20c) 110 Facilitate coaching and mentoring in health and social care or children and young people 's settings (O30c)113 Manage induction processes for health and social care or children and young people 's settings (O35)116 Facilitate change in health and social care or children and young people 's setting (O40) 120 Manage inter-professional working arrangements in a health and social care or children and young people 's setting (O41) 125 Manage finance in health and social care or children and young people 's setting (O42) 129 Manage quality in health and social care or children and young people 's setting (O43) 131 Develop and evaluate operational plans for own area of responsibility (B1) 133 Manage physical resources (E8) Understand partnership working (M2a) Understand how to manage a team (LM1a) 135 137 138
Team development often requires organisational change and some staff are fearful of change and worried about working with people they do not know. Personality clashes sometimes may become issues. It is important when developing teams to recruit staff with the relevant skills and expertise required and new team members should be inducted in a way that they understand the team working principles and what their roles are so they
LM1c – Lead and manage a team within a health and social care or children and young people’s setting
Lead and manage a team within a health and social care or children and young people’s setting
All with differing skills and levels of experience, to allow a service to be provided efficiently and effectively. Each member of the team has a purpose and a function within that team, so the overall success depends on a functional interdependency. There is usually not as much room for conflict when working as a team. The team also does not rely on groupthink to arrive at its conclusions.
Characteristics of a highly successful self-directed or high performance team are as follows; Organizational mission commitment is the nucleus of a team. This is a commitment to a common goal. Without this team commitment, groups will essentially be performing as individuals. With that commitment, they become a more effective and efficient unit collectively. Teams must have a clear mission which they are committed to. Other characteristics include positive team purpose, talent, skills, worth ethic and excellent communication (SHRM,
environment brings out the best in each person enabling the team to achieve their goals
The manner in which people interact in groups professionally impacts the productivity of each member as well as the organizational climate. Few professions require an employee to work independently of others. Instead, we must work as a part of a team. Understanding how teams of people interact in the accomplishment of tasks are critical to management teams. In this article, Farrell, Schmitt, and Heinemann (2001) “gathered from a sample of 111 interdisciplinary health care teams in geriatrics in 34 Veterans Affairs medical centers in the United States” to test team development theories.
Teamwork is the backbone of effective communication and the crucial cog that keeps the wheel of successful project management turning. The role of teamwork in enhancing problem solving skills, cohesion, learning, and productivity can no longer be ignored. Proper teamwork plays an integral role in promoting the effective implementation and fulfillment of shared goals in a team project in a manner that is better and quicker. Team work also provides a solid platform on which team members can take on different responsibilities and contribute in ways that together makes the entire team an effective unit.
This article describes eighteen characteristics of effective teams across input conditions and teamwork processes, which have been identified from the literature.