1.1 Identify the different reasons people communicate.
Communication is a process of transferring information from one person or from a group of people to the other. Communication can also be defined as a way and form of passing or receiving a message. People communicate to express or share a concern and allow the passing of message. By not communicating can limit the people’s ability to connect with each other. For instance care worker to care users and other professionals in the care setting environment. People communicate so that they can understand the needs of others and it ensures ways of building trust and resolving conflicts. Communication is a two way process that enables sharing of experience.
1.2 Explain how communications affect
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Confidentiality is about protection of others personal details. Whatever information you have about a service user must be between the user and the provider. The following are regarded as personal information that must be kept confidential. Name, sex, medical history and record, current contact, assessment or report, details of family and guardian etc.
4.3 Describe the potential tension between maintaining an individual confidentiality and disclosing concern.
Matters related to confidentiality and disclosures are legal issues, both adult and children have the right to confidentiality, in some situations it is not possible to maintain it. In some circumstances confidentiality has to be broken, if there is a concern of an individual wellbeing or aware of a crime, that must be reported to the necessary authority. A normal code of conduct process must be abided by when breaking confidentiality.
Support worker must seek consent from the care user before passing information related to them; however, information can be passed to those who have the right to such information and in need of it. In a situation such as handing over at the end of each shift, both manager and care workers will need care users information to enable them to deliver their duty of
In care home setting where residents’ personal information can be easily accessed by. As a health profession it may be the occasion when dilemma arises of what records and reports, how, and when can be shared with whom. In order to balance the tension between confidentiality and openness, apart from strictly adhering with legal requirement and policies and procedures as I have mentioned above, there are ethical principles can be considered.
To begin the understanding of confidentiality, the author first provided readers with a formal concept analysis on confidentiality. He explained how confidentiality did not truly become a concept of interested until 1961, when the general nursing guides made a small mention related to the concept in regards to privileged
Within the health and social care setting there are numerous peices of legislation and codes of practice designed to protect individuals.These are there to protect from breaches of confidentiality were the information held on that individual is only viewed by staff directly involved in their care.
Roles and responsibility of the work are adhered to. Personal information about patient are kept confidential except where it is necessary with other staff that care for the same patient or to the health care team attending to them.
The subject I intend to reflect upon is confidentiality within a professional healthcare setting. Confidentiality formed a part of our professional issues lectures and it piqued my interest due to how differently it is interpreted within healthcare as opposed to education, which is my background. In an educational setting I was taught repeatedly that I could never ensure confidentiality between myself and a child. Comparing that to what I have now learnt in healthcare, this seemed to me almost the opposite way of working as I was used to and so I wish to reflect upon this.
• Confidentiality and when, for the safety of the child or young person confidentiality must be breached.
Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.
Confidentiality is “the property that is information is not made available or disclosed to unauthorized individuals, entities or processes”. The problem of the confidentiality occurs when an unauthorized person, entity or
During the course I have prepared numerous written assignments on various topics related to confidentiality, patient care and communication and performed several oral presentations including lecture on Privacy and confidentiality in a Medical Office. Consequently, this enhanced my verbal communication confident and effective.
Secondly, confidentiality needs to be maintained during the process. Confidentiality is one of the social work ethics to protect clients’ personal detail (Reamer 2006). The social worker will derive a lot of private information from Jennifer; therefore, confidentiality should be maintained
There are various types of communication in today’s world where technology is embedded and manifest in all of them without us feeling it as a pervasive and hankering presence. Most used among these are verbal, non-verbal and visual communication. Verbal communication refers to the spoken word. The information is transmitted through a verbal medium like words, speeches, presentations and more. For instance, in educational institutions and professional organizations, individuals communicate verbally with each other through dialogues, lecture, presentations, discussions and even conversation. The clarity of the message conveyed cannot be achieved unless the message is well-spoken and concise, unambiguous and definite. Slowly and gradually technology is pervading and conquering our daily lives. With verbal communication being substituted by technological interface people are being more involved in the virtual and digital world than being present in the real world. According to Emily Drago ( EJSPRING 15) in a study of verbal communication with and without the aid of mobile devices, it was elucidated that the use of technology inherent in these mobile devices affects human relationships during communication. People not using such devices to communicate showed higher levels of empathy and concern and people using such devices showed less of the same quality. Researchers found that conversations in the absence of mobile communication technologies were rated as significantly superior
In order to understand conflict, one must understand communication and the role it plays with conflict. Conflict is defined in the dictionary as, a serious disagreement or argument, typically a protracted one. When communication is not present or used effectively in a situation, the chances of conflict will arise because of either the lack of communication or the misunderstanding of it. If used effectively then each party has a greater chance of understanding each other in a efficient way, thus the chances for being mislead or not understood decreases greatly. Even if issues arise, they can be quickly contained in a swift manner as effective communication is being use for everyone to understand the situation at hand. Simply put, communication and conflict are often side by side when it comes with either solving a issue or creating on.
Communication can be defined as the interchange of thoughts, opinions, or information (Communication, n.d.). When done properly this exchange of ideas supports and enhances the flow of new concepts, visions, and emotions. However, when there is a breakdown of communication it gives rise to confusion, judgment, and hurt feelings. Miscommunication is capable of causing unnecessary obstacles in many types of relationships such as friendships, working associations, and particularly in intimate affairs. Close interaction, like personal companionship, thrives on good communication to grow and prosper. But because of the strong emotional
Four large US telephone providers merged to create a national wireless service. With a combined workforce of more than 30,000, the new company needed a communication platform to integrate its four business units. To quell the rumor mill and sustain productivity, it was important to keep employees abreast of breaking news about integration plans, customer and staffing issues, partner companies, public news releases, and changes to organization design and HR programs.
Communication is key to any family dynamic; without communication no one knows what is going on and people get isolated. In Franz Kafka’s Metamorphosis, the family’s communication, or lack thereof, is a big problem. Gregor’s metamorphosis into a world of complete isolation is seen through four stages of communication.