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Federal Fair Credit Reporting Act Case Study

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The Federal Fair Credit Reporting Act (“FCRA”) provides borrowers with consumer rights and protections including the right to dispute inaccurate or incomplete information with the consumer-reporting agency or with the furnisher (Residential Credit Solutions, Inc.) directly. This law requires RCS to review the dispute including supporting evidence provided with the dispute. The furnisher must investigate the disputed information and provide its findings to the consumer-reporting agency or to the borrower. RCS is required to respond to written disputes received from the within established by the Real Estate Settlement Procedures Act (“RESPA”). RCS must perform the necessary due diligence by researching and responding to any claim of a servicing

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