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1.2 Describe Practices For Producing Different Forms Of Written Communication

Satisfactory Essays

1.1 Explain why it is necessary to use different forms of written communication for different purposes
Written communication involves any type of interaction that makes use of the written word.
Different forms of writing include, letters, emails, newsletters, reports.
The basic process of communication begins when a fact or idea is observed by one person. That person (the sender) may decide to translate the observation into a message, and then transmit the message through some communication medium to another person (the receiver). The receiver then must interpret the message and provide feedback to the sender indicating that the message has been understood and appropriate action taken. Use of different forms addressed to audiences (internal and external); whether formal or informal context; urgency of response; purpose of communications, e.g. when we deal with problems and complaints, provide information to queries, follow up and after any sales that have been made. They are mostly all forms of written communication. The initial conversation we have at Abacus is verbal, but thereafter the clients then write into us, and we respond in writing.

1.2 …show more content…

if the document is restricted open or in storage)
Business emails, letters, and formal invitations – are actually similar in style. Keeping paragraphs and sentences relatively short is helpful when putting together virtually any kind of communication involving business writing.

1.3 Describe the potential benefits and limitations associated with communicating with customers in writing
Some advantages of written communication

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