medoffmagmtexam8
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School
Ashworth College *
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Course
H01V
Subject
Health Science
Date
Dec 6, 2023
Type
docx
Pages
6
Uploaded by CorporalAardvarkMaster197 on coursehero.com
empt Score 100%
100 / 100 - 100 %
rall Grade (Highest Attempt) 100%
100 / 100 - 100 %
stion 1
5 / 5 po
Which one of the following choices could be a motivational
tool for employees?
Question options:
Allowing employees personal space
Surprising employees with changes in office policies and procedures
Extending hours to allow for longer work days
Giving direct abrupt commands
on
Tracking and purchasing medical supplies should be handled
by the
Question options:
medical assistant.
physician.
office manager.
nurse.
on
To maintain a _______, sometimes it's better to hire someone
with a little less experience but an apt personality.
Question options:
hostile work environment
staff satisfaction
positive team atmosphere
federal law compliance
on
Who pays the license renewal fee for a physician working in a
medical office?
Question options:
The government
The physician
The office manager
The office
on
Which of the following choices can be considered as workplace
sexual harassment?
Question options:
An official warning from the supervisor
Casual banter from a coworker
An invitation to an office picnic
An inference of a sexual quid pro quo
on
Looking at the patients that a physician generally treats and
tailoring information and services to those patients can be
viewed as
Question options:
explaining policies and procedures.
providing patient education.
performing target marketing.
performing public relations.
on
An employee privately shared with the office manager some
problems she was having at home that made her late a couple
of times this week. Instead of criticizing the employee, the
manager told her that she understood and that the office door
was open if she needed support. These actions could
Question options:
cause confusion about the boss-employee relationship.
raise questions about employee responsibilities.
result in dissatisfaction among the staff.
increase the employee's loyalty.
on
You need to look up how to perform a specific function in the
office. Where should you start first?
Question options:
Employee handbook
Patient brochure
Employee orientation checklist
Policy and procedures
on
Which one of the following choices is one of
the
most
important attributes of effective office managers?
Question options:
Loyalty
Time management skills
Empathy
Rewards
on
Updating the physician on insurance changes related to
Medicare fee schedules is the responsibility of the
Question options:
nurse.
receptionist.
office manager.
medical assistant.
on
Promoting people based solely on the amount of time they've
been with an office is known as
Question options:
recruiting.
compliance.
seniority.
recommending.
on
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