The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 3.00 minutes. To make sure that the mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 49 randomly selected calls. The mean wait time was calculated to be 3.20 minutes. Assuming the population standard deviation is 0.90 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 3.00 minutes with a 90% level of confidence? Step 3 of 3: Draw a conclusion and interpret the decision.

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.4: Distributions Of Data
Problem 3GP
icon
Related questions
Question
The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 3.00 minutes. To make sure that the
mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 49 randomly selected calls. The mean wait time was calculated to be 3.20
minutes. Assuming the population standard deviation is 0.90 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 3.00
minutes with a 90% level of confidence?
Step 3 of 3: Draw a conclusion and interpret the decision.
Transcribed Image Text:The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 3.00 minutes. To make sure that the mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 49 randomly selected calls. The mean wait time was calculated to be 3.20 minutes. Assuming the population standard deviation is 0.90 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 3.00 minutes with a 90% level of confidence? Step 3 of 3: Draw a conclusion and interpret the decision.
Expert Solution
steps

Step by step

Solved in 2 steps with 1 images

Blurred answer
Recommended textbooks for you
Glencoe Algebra 1, Student Edition, 9780079039897…
Glencoe Algebra 1, Student Edition, 9780079039897…
Algebra
ISBN:
9780079039897
Author:
Carter
Publisher:
McGraw Hill
Calculus For The Life Sciences
Calculus For The Life Sciences
Calculus
ISBN:
9780321964038
Author:
GREENWELL, Raymond N., RITCHEY, Nathan P., Lial, Margaret L.
Publisher:
Pearson Addison Wesley,