Describe the writing plan for refusing typical requests and claims
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7.Describe the writing plan for refusing typical requests and claims. (L.O.4)
How can negative online comments be turned into positive growth for an organization? (L.O. 4)
How can a subordinate tactfully, professionally, and safely deliver upsetting news personally to a superior? (L.O. 5)
What are some channels that large organizations may use to deliver bad news to employees? (L.O.5)
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- If the Internet is one of the greatest sources of information, why must researchers exercise caution when using its sources? (L.O. 3) What are the differences between primary and secondary sources? Which should a researcher seek first? Give an example of each. (L.O. 3) What is the difference between plagiarizing and paraphrasing? What techniques can a writer employ to paraphrase effectively?What are the differences between primary and secondary sources? Which should a researcher seek first? Give an example of each. (L.O. 3) What is the difference between plagiarizing and paraphrasing? What techniques can a writer employ to paraphrase effectively? How can the bad feelings associated with disappointing news be reduced? (L.O. 1) What are your goals in communicating negative news, and how can you achieve them? (L.O. 1)Essentials of Business Communication 11th Edition 10.10 Plagiarism, Paraphrasing, and Citing Sources (L.O. 4) One of the biggest challenges for student writers is paraphrasing secondary sources correctly to avoid plagiarism. Your Task. For each of the following, read the original passage. Analyze the paraphrased version. List the weaknesses in relation to what you have learned about plagiarism and the use of references. Then write an improved version. Original Passage Lurking behind chartjunk is contempt both for the information and for the audience. Chartjunk promoters imagine that numbers and details are boring, dull, and tedious, requiring ornament to enliven. Cosmetic decoration, which frequently distorts the data, will never salvage an underlying lack of content. If the numbers are boring, then you’ve got the wrong numbers. Credibility vanishes in clouds of chartjunk; who would trust a chart that looks like a video game? Paraphrased Passage Chartjunk creators hold the…
- Briefly compare the advantages and disadvantages of illustrating data with charts (bar and line) versus tables. (L.O. 5) What is the purpose of an executive summary? (L.O. 6) What are the three major parts of a formal report, and what components are found in each? (L.O. 6) critical Thinking What category of proposal, solicited or unsolicited, is more likely to succeed, and why? (L.O. 1) What is the difference between conclusions and recommendations in a report? (L.O. 2Q3. You are the head of the human resource department in a medium-sized business concern. Of late, you have been receiving complaints regarding misuse of stationery items by the employees. Draft a general memorandum to your employees requesting them to curb this practice to cut down on the unnecessary cost. Assume necessary details and make sure that your drafted memorandum contains all the standard parts, and is in line with all the principles of effective communicationIn this digital age, list six of the latest trends in job searching and résumé writing. (L.O. 1)When preparing to search for a job, what should you do before writing a résumé? (L.O. 1)List seven ways you can explore career opportunities while still in college. (L.O. 1)ow do job seekers find their best jobs? (L.O. 2)
- Q14 The best way to avoid misunderstandings in e-mails is to __________, and _________ is the best way to begin a request e-mail. a. use emoticons, a detailed introduction ("We ordered new printers . . . ") b. use detailed language, a bold type to show that your request is urgent. c. think about the readers and their needs, a polite command ("Please provide. . .") d. try to be impersonal, a statement explaining who you are "("My name is ...") e. None the above3.What is the primary difference between the direct and the indirect strategies? (L.O. 2) When would you be more inclined to use the direct strategy in delivering bad news? (L.O. 2) What is a buffer? Name five or more techniques to buffer the opening of a bad-news message. (L.O. 3) Why should you apologize to customers if you or your company erred? What is the best way to do it? (L.O. 3) 3.28.A hospital is rolling out a new piece of software in the radiology department to facilitate increased communication between the radiologists and the rest of the clinical staff. The software implementation is taking place on schedule, but the staff training is running two weeks behind. Which barrier to change does the status of this staff training represent? A.Lack of appropriate resources to support the change B.Fear that the culture of the organization may change C.Poor communication of the intent for the changes D.Misalignment between the change and the mission of the organization
- Written Assignment | Negative Message Bad News to Customers: Stuck in Berlin Without a Credit Card Travel writer Blair Rhines was mystified when the sales clerk at a Berlin department store refused her credit card. “Sorry,” the clerk said, “your credit card is not being accepted. I don’t know why.” Rhines found out soon enough. Her bank had frozen her account because of an “unusual” spending pattern. The problem? “We’ve never had a charge from you in Germany before,” a bank official told her. The bank didn’t seem to remember that Rhines had repeatedly used that card in cities ranging from Boston to Tokyo to Cape Town over the past six years, each time without incident. Rhines was a victim of neural-network technology, a tool that is intended to protect credit cardholders from thieves who steal cards and immediately run up huge purchases. This technology tracks spending patterns. If it detects anything unusual—such as a sudden splurge on easy-to-fence items like jewelry—it sets off…A. Your team was assigned to write a report explaining how your company, a racing bicycle manufacturer, can comply with the International Cycling Union’s regulations before bikes go into production. Your boss wants to know what you have done thus far. What report category and format would be appropriate? (L.O. 2, 4) B. You represented your company at the Green Building Conference held by the National Association of Home Builders in Salt Lake City, Utah. Your supervisor asked for a written description of the latest trends. What report category and format would be appropriate? (L.O. 2, 4) C. How would you determine whether to use the direct strategy or the indirect strategy for any company report you are writing? (L.O. 1) D. Why would you want to start your research with secondary data rather than gathering primary data right away?Women will be attracted to you if you wear Axe cologne or use Axe bath wash. (Axe commercial) A. Ad Misericordiam B. False Analogy C. Poisoning Well D. Contradictory Premises The temperature has dropped this morning, and I also have a headache. The cold weather must be causing my headache. A. Hasty Generalization B. Post Hoc C. Contradictory Premises D. Hypothesis Contrary to Fact